SPA ETIQUETTE

 
Cancellation

Should you need to cancel or change an appointment, cancellations and changes for individual services are accepted up to 24 hours prior to appointment. Cancellations and changes for packages are accepted up to 48 hours prior to appointment. Kindly provide appropriate notice to avoid a full service charge.

Gift Cards

Jeunesse Skin Care & Day Spa ™ Gift Cards are available for all of our spa and salon services and in the denomination of your choice.

Reservations

Advance reservations are strongly recommended. Please contact the Spa Reservations team to request a treatment. Prices are subject to change without prior notification. Call our Spa Reservations team at 905-553-5522 , or book online at  www.jeunessespa.ca

Arrival

Please arrive 20 minutes prior to your appointment time to sign in our facility. Appointments begin at the time scheduled. As a courtesy to following guests, late arrivals will only receive the remaining available appointment time and will be charged in full.

Choosing Your Treatments

Our Spa Reservations team will help you plan the perfect spa experience based on your specific needs. Please let us know at time of booking if you have high blood pressure, allergies, any physical ailments, special needs, a pacemaker, or if you are pregnant.

Couples

We invite you to experience your treatments of choice in tandem in our Private Spa Suites. We are happy to create a custom package for you to enjoy together. For pricing and reservations, please inquire with our Spa Concierge or Spa Reservations team.

Communication

Please communicate with your service provider to ensure satisfaction and to customize your services to fit your needs.

Spa Environment

At Jeunesse Skin Care & Day Spa ™  we strive to provide the most relaxing and soothing spa experience possible. In consideration of other guests, we ask that cell phones and pagers be turned to mute.

Attire

Jeunesse Skin Care & Day Spa ™ provides an array of spa amenities during your stay, including robe and slippers for your comfort, and a secure locker for storing your personal belongings. Jeunesse Skin Care & Day Spa ™ is not responsible for lost, stolen or misplaced items.